Frequently Asked Questions

Mia’s here to guide you through the clouds. Here are the answers to the questions we get asked the most.

Ordering & Delivery

How fast do you ship?
Orders are usually packed and dispatched within 24–48 hours.
Do you ship across the UK?
Yes — we deliver anywhere in the United Kingdom.
How will my sweets arrive?
Every bag is sealed for freshness and packed safely for delivery.
Can I track my order?
Yes — tracking details are emailed once your parcel has been dispatched.
Do you offer local pickup?
Not at the moment — all orders are shipped directly to your door.

Do you do live scoops?
No, not at the moment im only just starting my journey.
How do I join your Whatnot lives?
Search for Mia’s Sweet Heaven on Whatnot and tap Follow to get notified when we go live.
Can I combine shipping on Whatnot?
Yes — Whatnot automatically combines your orders during the stream.
Do Whatnot orders ship faster?
Often yes — Whatnot orders are usually packed the same day or next day.

What payment methods do you accept?
We accept major cards, PayPal with Whatnot’s built‑in payment system.
Do you offer discounts?
Yes — follow our Whatnot streams and Instagram for exclusive deals and giveaways.

Mia is always happy to help. Visit our Contact Page or email us at support@miasweetheaven.co.uk.